Bookstore Information

Bookstore Info:

Orders accepted via:

Email:  orders@tophat.com

Pubnet: Morton Publishing Company is a trading partner with Pubnet.  Please email to confirm your SAN. Pubnet orders can be processed once your customer account and SAN are confirmed. Morton Publishing Company’s SAN is 210-9174.

Payments:

To better support our U.S. customers electing to make payment by ACH or wire, kindly use the details below:

Financial Institution : BMO Harris Bank
Financial Institution Address : 111 W. Monroe St.
                                                         Chicago, IL 60603
Account Number : 4246831
Account Name : Tophatmonocle (US) Corp.
Routing Number : 071000288
Email Address : receivables@tophatmonocle.com

To make payments by check in USD currency, we have a lockbox setup with the following address:

TOPHATMONOCLE US CORP
P.O. Box 70019
Newark, NJ 07101-3519

This address is for checks and remittance details only. Checks will be automatically deposited once processed by the bank. Kindly do not send checks to our office address.
If Checks are sent via courier and incase not directed towards lockbox should be sent to the following address:

Conduent BMO Harris
500 Plaza Drive, 2nd Floor
Secaucus, NJ 07094

Kindly update your records to reflect these changes. For any further questions on these changes or requests for W-9, please contact: receivables@tophatmonocle.com

 

Returns Policy:

  • PRIOR WRITTEN AUTHORIZATION IS REQUIRED FOR ALL RETURNS. Email returns@tophat.com
  • A copy of the RMA must be included with the return shipment.
  • Returns will only be accepted up to 12 months from date of invoice.
  • Cartons weighing more than 40 pounds will be refused.
  • Books that are damaged and not in saleable condition will be refused and returned to the customer at the customer’s expense.
  • Books not in the original shrinkwrap will be refused and returned to the customer at the customer’s expense.
  • Books with any stickers on them will be refused and returned to the customer at the customer’s expense.


Customer Service Contacts:

Customer Service can be reached by emailing bookstore@tophat.com

International Customers:

For inquiries from booksellers originating from India, the Middle East, Africa, and southeast Asia, please contact Hindustan Book Agency (www.hindbook.com).

Phones: 91-124-4307450/51
Fax : 91-124-4307452
Mobile: +91-9810149800
Email: info@hindbook.com

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